This website is intended for internal use by MICRO-TECH Europe GmbH only.
INDIVIDUAL TRAINING AND FURTHER EDUCATION FOR US AND OUR CUSTOMERS
MICRO-TECH Europe GmbH is more than just a provider of high-quality products. We are a skilled and qualified team of employees with excellent professional know-how. We take pride in our high level of personal commitment. We want to share the knowledge relevant to our solutions, offer added value and give something back – to do so, we have launched a new training and education offer: INSPIRE.YOU
PLACE FOR TRAINING THAT INSPIRES.
INSPIRE.YOU offers a wide range of opportunities for further development. On the one hand, a digital platform will be accessible to everyone at www.inspireyou.micro-tech-europe.com as of 14.10.2023. You will be informed by email as soon as the website is available online. On the other hand, live events will also take place on site in the training rooms of the EMEA office at Mündelheimer Weg 36 in Düsseldorf.
MULTIPLE BENEFITS FOR US AND OUR CUSTOMERS
OPTIMAL APPLICATION
In practical courses, our customers will learn how to use our products and optimise their application.
PERSONAL RELATIONSHIP
The training programme provides us opportunities to build personal relationships with our customers and strengthen these for the long term.
ACQUISITION OF NEW CUSTOMERS
Our extensive range of training courses persuades doctors and professional specialists to work with us in the future.
MORE THAN A NAME: A PROMISE.
The name INSPIRE.YOU was chosen to reflect our vision and intention. We want to inspire and encourage participants to reach their full potential. That's why the name consists of two words – INSPIRE and YOU.
INSPIRE declares our desire to inspire and encourage people to
- try new things
- dare to break new ground
- learn something
- encourage personal development
We provide you with the necessary ‘tools’ for this.
YOU emphasises the focus of the training courses on you, your development and your customers. This enables us to help our customers provide more efficient and improved quality of care for patients.
Together with the logo of our mother company, MICRO-TECH ENDOSCOPY, the name INSPIRE.YOU forms the logo of our new offer.
WHAT WE OFFER WITH INSPIRE.YOU?
ON-SITE TRAINING
VIDEO ON DEMAND SERVICE
ONLINE SEMINARS
LIVE BROADCASTS
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YOU UNDOUBTEDLY STILL HAVE QUESTIONS.
YOU CAN FIND THE ANSWERS HERE.
> GENERAL
WHERE IS THE TRAINING & EDUCATION CENTRE LOCATED?
The Training & Education Centre is located on the ground floor of the MICRO-TECH headquarters at Mündelheimer Weg 36 in Düsseldorf.
DOES THE TRAINING CENTRE HAVE A NAME?
The official name is Training & Education Centre INSPIRE.YOU.
IS THERE A WEBSITE FOR THE TRAINING & EDUCATION CENTRE?
There will be a dedicated website for the entire INSPIRE.YOU training and education concept. The website will be available from 14 October 2023 at www.inspireyou.micro-tech-europe.com.
WILL THERE BE SOMEONE TO ORGANISE THE TRAININGS?
Meike Paetau is responsible for the supervision and organisation of the trainings from 1 July 2023. Her job title is Assistant Training & Education.
WHO IS/ARE THE TARGET GROUP/S?
There is an external target group consisting of doctors and professionals.
DO WE HAVE COOPERATION PARTNERS?
There is currently a cooperation with a dedicated training institute, the ORSI Academy. There are also negotiations with IRCAD, the Gemelli Hospital in Rome and the University Hospitals of Amsterdam and Rotterdam. The goal is also a long-term cooperation with ESGE, through which we would like to offer accredited courses. A cooperation with ESGENA has already been agreed to.
IN WHICH LANGUAGES ARE THE TRAININGS OFFERED?
INSPIRE.YOU is the platform for training in the EMEA region. There can be trainings in all languages of the region. Beginning primarily with English and German.
HOW CAN SALES/LEADS BE GENERATED DURING THE TRAINING?
All participants can register themselves for the training events. Data that may be made generally available will be shared with the sales teams.
> AVAILABILITY AND BOOKING
WILL THERE BE AN ACCESS TO A VIEWABLE CALENDAR TO SEE IF THE TRAINING AND EDUCATION CENTRE PREMISES ARE AVAILABLE OR NOT?
There will be a calendar, which will be maintained by Meike Paetau. Free time slots can be viewed and bookings will be coordinated by Meike Paetau.
HOW CAN YOU BOOK THE PREMISES, INTERNALLY AS WELL AS EXTERNALLY?
Contact requests such as booking the Training & Education Centre premises must be sent to inspireyou@micro-tech-europe.com.
WILL EXTERNAL PARTIES BE ABLE TO BOOK OUR TRAINING CENTRE WITHOUT OUR TRAINERS E.G. DOCTORS ETC.?
In general, the Training & Education Centre will be available to all dedicated MICRO-TECH companies from the EMEA region. The training centre is also available to our external trainers by arrangement. For example, the major event “Workshop Week” will take place in our Training & Education Centre from 2024. Bookings can only be made via inspireyou@micro-tech-europe.com.
CAN MICRO-TECH DISTRIBUTORS HOLD THEIR OWN TRAINING COURSES AT OUR PREMISES/BOOK OUR ROOMS?
In general, the premises of the Training & Education Centre are supposed to be accessible to our distributors. More details about the procedures are still being worked out. Enquiries are made via the respective sales managers and forwarded to Meike Paetau. She will coordinate the bookings.
> TRAINERS
WHO ARE THE TRAINERS FROM MICRO-TECH WHO WILL OFFER/CONDUCT THE TRAINING?
The trainings are conducted by renowned doctors and specialists with the support of our internal product and application specialists.
DO WE WORK TOGETHER WITH HCPS/OTHER EXTERNAL TRAINERS?
Currently there is a pool of four German doctors. The aim is to build up a pool of changing German and international doctors and nurses.
> TRAINING MATERIALS AND MODELS
WHO IS RESPONSIBLE FOR CREATING THE TRAINING MATERIALS?
The training materials are being prepared by the external trainers.
WHO IS RESPONSIBLE FOR THE TRANSLATIONS OF THE TRAINING MATERIALS?
Translations should be suitable for native speakers and consistent in content. To ensure this, native speakers in English, French and Dutch from MICRO-TECH EMEA will assist with proofreading.
WHO ORGANISES THE TRAINING MODELS WITHIN THE TRAINING & EDUCATION CENTRE? WHO IS THE FIRST CONTACT PERSON FOR THIS? WHO MANAGES THEM?
There will be models for different training contents. Meike Paetau is responsible for organising and holding the models.
WHICH ENDOSCOPE TOWERS WILL WE HAVE AND HOW MANY?
There will be three Pentax endoscope towers in 2023 and four in 2024. These are equipped with gastroscopes with a working channel of 3.2 mm and duodenoscopes with a working channel of 4.2 mm.
HOW MANY WORKING STATIONS WILL THERE BE?
In 2023 there will be three working stations, in 2024 four.
DO WE PROVIDE EXTERNAL TRAINERS WITH OUR TRAINING MODELS?
The models of the Training & Education Centre remain there and are not made available elsewhere. Exceptions are the large European congresses (ESGE and UEG Week).
WHERE DO YOU GET PRODUCT SAMPLES FROM, WHAT IS THE PROCESS HERE?
Products from the marketing/PM archive are available for training in the training centre and can be ordered via Meike Paetau. Products that are also needed for training can be booked out via SAP as before.
ARE WET MODEL TRAININGS POSSIBLE?
Once a suitable wipeable floor has been laid in the hands-on area and manual reprocessing has been set up, wet training for ESD and other resections is possible.
> COST AND FINANCING
ARE THE TRAININGS OFFERED FREE OF CHARGE?
There will be free and paid events.
HOW IS THE TRAINING & EDUCATION CENTRE FINANCED?
In the first step, the Training & Education Centre will be supported by the entire company. The goal is for the training centre to be self-sustaining through the trainings.
WHO BEARS THE COSTS (E.G. TRAVEL COSTS)?
Distributors: The costs are to be borne by the distibutor.
Non-distributors: The respective entity bears the costs (e.g. MICRO-TECH UK for UK participants, MICRO-TECH France for France participants, etc.). For regular participants, the courses are always exclusive of travel and accommodation.
> ACCREDITATION
ARE THE TRAININGS OFFICIALLY ACCREDITED?
Not yet, but there will be accredited courses in the future.
WILL THERE BE CERTIFICATES FOR SUCCESSFUL TRAININGS PROVIDED BY MICRO-TECH?
With every participation, regardless of the type of training, there will be certificates from MICRO-TECH.
> TRAINING FORMATS
WHAT TRAINING FORMATS CAN BE OFFERED AT THE TRAINING & EDUCATION CENTRE?
The premises of the Training & Education Centre are designed for hands-on training for up to 20 participants and seminars for up to (currently) 64 participants. Hybrid and online formats are available for an unlimited number of participants. Types of trainings can be Basic/ Advanced/Expert trainings, workshops or special trainings.
ARE WE OFFERING INDIVIDUAL AND TEAM TRAININGS?
The concept and our equipment allow us to offer both training formats.
CAN DIFFERENT TRAININGS TAKE PLACE AT THE SAME TIME?
In the premises of the INSPIRE.YOU Training & Education Centre, there will only be one event at a time (with exceptions such as launch events and the workshop week).
ARE TRAININGS ALSO PLANNED INDEPENDENTLY OF PRODUCTS? E.G. SUSTAINABILITY, ERGONOMIC WORKING ETC.
The plan is to include value themes in all external trainings.
DOES THE TRAINING & EDUCATION CENTRE HAVE BROADCAST FACILITIES?
Yes, it has the the possibility to broadcast the trainings via Zoom and other video transmissions in the large auditorium as well as in the seminar room.
